Our standard ropes course session lasts two and a half hours.
Minimum age 6. Children under 1.20m in height must be accompanied by a paying, participating adult. One adult can assist two children.
Please aim to arrive 20 minutes before your session time. There is a simple form to fill in and all clients should visit the toilet before being harnessed up - it is much easier than interrupting your session.
Once you have completed your paperwork, you will be harnessed up by one of our Instructors and a final check will be made before you move onto our Induction Zone.
During Induction, you will have our safety rules and procedures explained and you will have a chance to practice using our equipment and safety systems.
Once you have completed your Induction we will recommend which courses you might enjoy next. Younger or nervous clients will be encouraged to complete the other low level course before going higher - this course provides experience of all the elements that you will find on the higher courses.
You are free to go and do as many of our courses as you can in the rest of your time with us. We don't mind whether you do the same course four times over or whether you do each of our courses once. While you are here it is upto you to fit in a go on the climbing wall, the Big Zip Wire and The Fan Descender (Occasionally we may restrict access to some of these high adrenaline activities depending on site requirements).
Our Instructors oversee you joining the safety system at the beginning of each course and then you are off on your journey. There are Instructors on hand to offer advice if you get stuck but it is not our policy to be up on the course with you.
We will give you a half hour warning to let you know how much time you have remaining - then we will give you a final call when your time is up.
Unfortunately we can't always predict who is going to be nervous or slower than usual so we ask you to put yourself in their shoes and be supportive and patient. If you have been held up behind someone then please come and talk to us - wherever possible we will extend your time to compensate for being held up - we would rather you went home happy!